Return Policy for Yolimar.shop
Thank you for shopping at Yolimar.shop! We want you to be completely satisfied with your purchase of women’s clothing, including crop tops and body shapers. Please review our return policy below:
- Eligibility for Returns:
- Items eligible for return must be unused, unworn, and in the same condition as received.
- Returns must be initiated within 30 days from the date of purchase.
- Non-Returnable Items:
- Used, worn, or damaged items cannot be returned.
- Items without their original tags or packaging are not eligible for return.
- Return Process:
- To initiate a return, please contact our customer service team at [email address] or [phone number].
- Provide your order number and details of the item(s) you wish to return.
- Our team will provide you with a return authorization and shipping instructions.
- Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped, defective item).
- We recommend using a trackable shipping service or purchasing shipping insurance for returns.
- Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, refunds will be processed to the original method of payment within 5 business days.
- Exchanges:
- We currently do not offer exchanges. If you need a different size or item, please initiate a return for the unwanted item(s) and place a new order.
- Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately for assistance. We will resolve the issue promptly.
- Contact Us:
- If you have any questions about our return policy, please reach out to our customer service team at yolibethmar2003@hotmail.com or use our contact form.
By making a purchase on Yolimar.shop, you agree to abide by the terms of this return policy. We strive to provide excellent customer service and ensure your shopping experience is enjoyable. Thank you for choosing Yolimar.shop!